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Position Summary

Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.

Responsibilities:

Customer service.
Drive store sales & promotions.
Build customer satisfaction & loyalty creating results for teammates, customers and the company
Understand alternative tire sourcing and competitors.
Track and meet payroll, budgets and store goals.
Keep records and relevant financial information current.
Manage, schedule and assign staff according to their skill level.
Attend paid training to stay up-to-date with new developments in the automotive service industry.
Follow up with customers to obtain feedback and ensure they are satisfied with received.
Other duties as assigned.

Minimum Qualifications:

High School Diploma or equivalent.
Demonstrated success in retail sales management.
Problem solving skills as it relates to customer complaints.
Aptitude to manage inventory, order scheduling, and merchandising displays.
Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
Exceptional teammate and customer communication skills.
Negotiation and conflict resolution skills.
Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

OUR CREW KNOWS BENEFITS:

Medical, Dental and Vision – Starting day 1 for all our teammates.
Paid vacation and holidays.
On-the-job training and company-funded ASE certifications.
Flexible work schedule.
401(k) match.
On demand pay (daily pay) program available.

OUR VALUES GIVE BACK TO YOU:

Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.

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Apply for Store Manager at Firestone Complete Auto Care